Business Bill Pay Users Important Information
On 7/9/2026 our Online Banking platform will introduce an enhancement to Business Bill Pay.
This update ensures that the business name on the payment matches the name on the account being used. This update will affect customers who manage multiple businesses under a single login.
What's Changing
- Today: All payees across multiple businesses are accessible under one main Business Bill Pay profile.
- After 7/9/26:
- Payments must be completed within the specific Bill Pay profile tied to the account.
- If you need to pay a vendor from an account belonging to a different business, you must set up a separate Bill Pay profile for that business.
Important
- Your existing payees will still be visible in the main profile for reference so you can recreate payees under sub-businesses.
- Any recurring payment tied to an account associated with a different business name than the main profile will be canceled after the update.
Action Required
- To avoid disruption: Prior to 7/9/2026 review all existing recurring payments and note to what business they belong.
- If impacted: After 7/9/26, you must re-establish the payment and recurrence within the appropriate sub-business Bill Pay profile
Click here to view a guide on finding details of your recurring payments and how to set up bill pay under a sub-business.