You will not be able to use your token and PIN for the initial sign-on. A password must be used instead.
Step 1: Delete the existing Unity Bank Business Banking app from your device.
Step 2: Download the new unified, Unity Bank Online Banking app, *available beginning April 27.
Step 3: Open the Unity Bank Online Banking app
Step 4: Select Forgot Password, If your User ID needs to be reset, please see desktop login instructions.
Step 5: Retrieve or reset your credentials
Step 6: Enter your User ID & Password
Step 7: Click Login
Step 8: Choose Text or Phone Call for authentication
Step 9: Select the correct Phone Number or Email Address from the dropdown
Step 10: Enter the confirmation code from the message and click Login
Soft Token Registration
Step 1: Download the new authenticator, FI DigiPass (Orange App), by scanning the QR code that appears on your PC after login
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Step 2: Follow the instructions on the screen to register your token
Step 3: Delete, DIGIPASS for Business Banking, this app will no longer be used
Hard Token Registration
Hard Token users will follow the same process but will not need to scan the app. Instead, you will enter your token code.
Biometrics
You can re-establish biometrics after you have successfully completed the initial login. Follow the steps below to establish biometrics:
Step 1: Login
- A device Enrollment data screen will appear
Step 2: Fill out the enrollment data, and click Enroll