Select on the tab below that best describes your situation and follow the instructions below. 

Authentication Code: Please note that the authentication code is within the text message that you'll receive, not the number that the text comes from.Online Banking Walkthrough

Business Online Banking


Users With & Without Tokens | Important Login Info

Token Users: During the initial login, users will authenticate using a one-time passcode (OTP) sent to their phone. Users can now register their token.

  • Future Logins - Users must use their User ID & Password and will be prompted for their token at every login.

Non Token Users: During the initial login, users will authenticate using a one-time passcode (OTP) sent to their phone. 

  • Future Logins - A one-time passcode (OTP) may be prompted based on activity and functions used. 

OTP is needed for the following actions:

  • Initiating ACH batches (credits and debits)
  • Scheduling or sending external transfers
  • Initiating recurring ACH batches (credits and debits)
  • Zelle® transfers
  • Changing email address, phone number, or password
  • Using “Forgot Password”

 

Desktop Users

 

Step 1: Scroll up and click the gold Login button in the top right corner 

Step 2: Enter your User IDPassword

Step 3: Click Login

Step 4: Choose Text or Phone Call for authentication

Step 5: Select the correct Phone Number or Email Address from the dropdown

Step 6: Enter the confirmation code from the message and click Login

You will not be able to use your token and PIN for the initial sign-on. A password must be used instead.


Step 1: Scroll up and click the gold Login button in the top right corner 

Step 2Select Forgot User ID and/or Forgot Password

Step 3: Retrieve or reset your credentials

Step 4: Enter your credentials 

Step 5: Click Login

Step 6: Choose Text or Phone Call for authentication

Step 7: Select the correct Phone Number or Email Address from the dropdown

Step 8: Enter the confirmation code from the message and click Login


Soft Token Registration

Step 1Download the new authenticator, FI DigiPass (Orange App), by scanning the QR code that appears on your PC after login

 FI-Digipass.png

Step 2Follow the instructions on the screen to register your token

Step 3: Delete, DIGIPASS for Business Banking, this app will no longer be used 


Hard Token Registration

Hard Token users will follow the same process but will not need to scan the app. Instead, you will enter your token code.

 

Mobile Users

 

Step 1: Delete the existing Unity Bank Business Banking app from your device.

Step 2Download the new unified, Unity Bank Online Banking app, *available beginning April 27.

Step 3: Enter your User ID & Password

Step 4: Click Login

Step 5: Choose Text or Phone Call for authentication

Step 6: Select the correct Phone Number or Email Address from the dropdown

Step 7: Enter the confirmation code from the message and click Login

You will not be able to use your token and PIN for the initial sign-on. A password must be used instead.


Step 1: Delete the existing Unity Bank Business Banking app from your device.

Step 2Download the new unified, Unity Bank Online Banking app, *available beginning April 27.

 

Step 3: Open the Unity Bank Online Banking app

Step 4Select Forgot Password, If your User ID needs to be reset, please see desktop login instructions.

Step 5: Retrieve or reset your credentials

Step 6: Enter your User ID & Password

Step 7: Click Login

Step 8: Choose Text or Phone Call for authentication

Step 9: Select the correct Phone Number or Email Address from the dropdown

Step 10: Enter the confirmation code from the message and click Login


Soft Token Registration

Step 1Download the new authenticator, FI DigiPass (Orange App), by scanning the QR code that appears on your PC after login

FI-Digipass-(1).png

Step 2Follow the instructions on the screen to register your token

Step 3: Delete, DIGIPASS for Business Banking, this app will no longer be used 


Hard Token Registration

Hard Token users will follow the same process but will not need to scan the app. Instead, you will enter your token code.


Biometrics

You can re-establish biometrics after you have successfully completed the initial login. Follow the steps below to establish biometrics:

Step 1: Login

  • A device Enrollment data screen will appear

Step 2Fill out the enrollment data, and click Enroll